Privacy Policy

1. Legal Framework:

Our operations adhere to the legal framework governing medical practices and data protection in South Africa, including but not limited to the Protection of Personal Information Act (POPIA), Health Professions Act No. 56 of 1974, and the National Health Act No. 61 of 2003.

2. Information Collection and Use:

We collect various types of information from our users to provide an enhanced user experience. The information collected includes, but is not limited to:

• Name
• ID card number
• Date of birth
• Phone number
• Address
• Medical records

3. Secure Login:

We employ secure Google Login for all doctors and patients to ensure the safety of login credentials, in compliance with the prevailing data protection standards in South Africa.

4. Data Encryption:

All sensitive data such as ID card numbers, dates of birth, phone numbers, addresses, and other personal information is stored in our database in an encrypted form using SHA-256 encryption, thereby ensuring the utmost security of our users' data.

5. Logging and Auditability:

All user actions are logged to our server, and each action of every user is auditable in line with South African medical record-keeping standards, ensuring that any malicious or fraudulent activity can be quickly identified and addressed.

6. Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to others. However, we may share your information with authorized third parties, healthcare providers, or government authorities if required by law or in the good faith belief that such action is necessary to comply with legal processes.

7. User Rights:

You have the right to access, rectify, or erase your personal information from our database, subject to legal and ethical reporting, or document retention obligations as stipulated under South African law.

8. Changes to Privacy Policy:

We may update our Privacy Policy from time to time in accordance with changes in South African law or medical practice standards. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us:

If you have any questions or suggestions regarding our Privacy Policy, please feel free to Contact Us